mold complaint
First and foremost, this community is beautiful. The location is unmatched. It is in the heart of all good things Delray, from grocery to beach to entertainment. Leaving the location is the saddest part for me.
Maintenance is amazing. I mean you can make a request in the morning and they will sometimes be at your unit within the hour. Bob is the best, friendly, personable, calls my dog by his name, the best and Ashley Ran Him Off!
Of course there is a "but" with everything else being so perfect. And you are going to want to read until the end.
Starting small, the dog park is a dirt pit. It is a guarantee that you will need to bathe your dog every time he or she steps foot in there. To resolve this issue, they put a dog cleaning station rather than laying some sod. So now you have to haul your dogs soap to the dog park and wash and dry them, or just accept disgusting floors in your house afterwards.
The pool chairs are the cheapest possible chairs they could have bought. If the dollar store sold chairs, it'd be these ones. Highly uncomfortable.
Someone moved out under me a month or two ago and I'm not kidding, they renovated the unit in a week, if that. It is rushed, it is not done nicely, and it is extremely obvious that the products used are the cheapest possible. Our closet doors have come off the tracks many times since we moved in, the grout in our white shower walls have cracked and are black, the paint on the walls in the showers is peeling, the bottom of the baths are peeling, be prepared to not ever want to have a guest over see your shower the cocking in between the toilet and the floor always cracks, even after being fixed, so your toilet is hardly ever actually attached to the floor, and the doors are extremely hard to open and close.
Now to the juicy stuff. Our unit has a mold infestation. I mean they hired a mold remediation company maybe a month and a half ago, and I had worn a skiing suit to Colorado about a week prior, and today I pulled that ski suit out and it was COVERED in mold. That is just to give you a perspective on how quickly this stuff is spreading. I have thrown out every wallet I own, two dressers, two nightstands, half of my purses, half of my shoes, the list never ends. It's overwhelming all over again just typing this. It's to the point where I kind of feel like I have to start everything over because of mold.
The leasing office hired a mold remediation company to come take care of the mold for us. We were so happy and so appreciative and assumed that this would no longer be such a huge part of our lives. We had to leave our apartment for three days while they were there. We did have a sealed sliding door insert that had a small cat door at the bottom. It was basically like the slider was shut, with a tiny cat door that was only open if a cat was walking through. The guy who worked for the mold company told us there was no way that the cat door could have caused the amount of mold we had, however, the leasing office has still tried to blame us over and over. I've asked them more than once for the name of this mold company so I could get in writing that the source of the mold was not fault of our own and I still have not gotten it. The unit above us has mold as does the unit below us. Crazy how a 5"x8" cat door could have caused mold in three units, am I right?!
There is mold living in the walls of these buildings. Please be mindful of that when choosing whether to live here or not as mold really can take a chunk of you away when you have to get rid of things that were near and dear to your heart and you have to spend thousands of dollars replacing items.
Oh, and by the way, if the property manager Ashley doesn't like you, you will know.
Hannah S.
Maintenance is amazing. I mean you can make a request in the morning and they will sometimes be at your unit within the hour. Bob is the best, friendly, personable, calls my dog by his name, the best and Ashley Ran Him Off!
Of course there is a "but" with everything else being so perfect. And you are going to want to read until the end.
Starting small, the dog park is a dirt pit. It is a guarantee that you will need to bathe your dog every time he or she steps foot in there. To resolve this issue, they put a dog cleaning station rather than laying some sod. So now you have to haul your dogs soap to the dog park and wash and dry them, or just accept disgusting floors in your house afterwards.
The pool chairs are the cheapest possible chairs they could have bought. If the dollar store sold chairs, it'd be these ones. Highly uncomfortable.
Someone moved out under me a month or two ago and I'm not kidding, they renovated the unit in a week, if that. It is rushed, it is not done nicely, and it is extremely obvious that the products used are the cheapest possible. Our closet doors have come off the tracks many times since we moved in, the grout in our white shower walls have cracked and are black, the paint on the walls in the showers is peeling, the bottom of the baths are peeling, be prepared to not ever want to have a guest over see your shower the cocking in between the toilet and the floor always cracks, even after being fixed, so your toilet is hardly ever actually attached to the floor, and the doors are extremely hard to open and close.
Now to the juicy stuff. Our unit has a mold infestation. I mean they hired a mold remediation company maybe a month and a half ago, and I had worn a skiing suit to Colorado about a week prior, and today I pulled that ski suit out and it was COVERED in mold. That is just to give you a perspective on how quickly this stuff is spreading. I have thrown out every wallet I own, two dressers, two nightstands, half of my purses, half of my shoes, the list never ends. It's overwhelming all over again just typing this. It's to the point where I kind of feel like I have to start everything over because of mold.
The leasing office hired a mold remediation company to come take care of the mold for us. We were so happy and so appreciative and assumed that this would no longer be such a huge part of our lives. We had to leave our apartment for three days while they were there. We did have a sealed sliding door insert that had a small cat door at the bottom. It was basically like the slider was shut, with a tiny cat door that was only open if a cat was walking through. The guy who worked for the mold company told us there was no way that the cat door could have caused the amount of mold we had, however, the leasing office has still tried to blame us over and over. I've asked them more than once for the name of this mold company so I could get in writing that the source of the mold was not fault of our own and I still have not gotten it. The unit above us has mold as does the unit below us. Crazy how a 5"x8" cat door could have caused mold in three units, am I right?!
There is mold living in the walls of these buildings. Please be mindful of that when choosing whether to live here or not as mold really can take a chunk of you away when you have to get rid of things that were near and dear to your heart and you have to spend thousands of dollars replacing items.
Oh, and by the way, if the property manager Ashley doesn't like you, you will know.
Hannah S.
Read Hannah S.'s review of Atlantic at East Delray on Yelp